Update March 25: This information has been superseded. Please see our Registration and Renewal Policy and guidance on applying to join the register; these can be found on our documents page. Registration is now rolling out on a phased basis as described below.
The Institute of Registered Case Managers will be opening registration in the final quarter of 2024. We wanted to respond to some of the questions we’ve received and share some new information about how registration will work.
Will registration be open to everyone at the same time?
We will be carrying out testing prior to registration officially opening. As a new register with a small team of staff we need to manage the launch of the registration process carefully. Therefore, registration will open in a phased manner over a number of weeks. This approach will help avoid placing too much pressure on the operations team and ourIT system.
Initially we will test our registration processes with people who are part of the IRCM team. This includes people from a range of backgrounds and with different levels of case management experience. This will help us ensure that our documentation is as clear as possible and that the IT system is working as expected.
We’ve considered the most appropriate approach to opening registration more widely carefully. When we move from the testing period and formally open registration it will be available first to more experienced case managers. We anticipate there being less questions around eligibility in relation to this group and therefore these applications should be simpler and quicker to process.
Registration will open to people with more than a stated number of years of experience in bands, we anticipate this beginning with people with 15 years or more experience. You will be able to apply any time from the point you have the number of years’ experience onwards, for example if you have 5 years’ experience once registration is open to people of 5 years or more you can apply at a time to suit you.
It’s not possible to set out a definitive timetable showing how quickly we’ll open fully as it will depend on the volume of applications. However, we anticipate it being spread over no more than 2 months and will open registration fully as soon as practical.
As we have previously stated during the initial period registration will only be open to members of BABICM, CMSUK and VRA. Membership status will need to be evidenced as part of the registration process and we will provide details of how to do this prior to the register opening. Registration for eligible members of one of the three membership bodies who apply within a set time will be free for the first year.
Who will assess my application for registration?
Whilst we are testing our processes with theoretical examples prior to registration opening we are putting additional safeguards in place for when registration opens.
During an initial period, applications will be independently assessed by two members of the operations team who will then compare their results and discuss these to identify the reasons for any differences in proposed outcomes. If following this, they cannot reach agreement a third member of the IRCM team will be asked to independently consider the application.
Following this initial period, we will follow the standard process set out in our registration and renewal policy. The process is that a member of the operations team will consider each application with a further review where it is felt the application does not meet the registration criteria.
Throughout this process further information will be sought from an applicant where needed. In the initial period emphasis will be placed on asking an applicant for additional evidence to support eligibility prior to a decision being made where there seems a realistic possibility that the requirements may be met.
A reason for refusal will be given if registration is rejected and the applicant may choose to appeal. The appeal will be heard by a group of three IRCM panellists which will include two registered case managers. Panellists will not hear appeals in which they may be conflicted.
How can I prepare for registration opening?
Prior to registration opening we will provide more details of the information that needs to be submitted as part of the process.
In the meantime, you may want to consider our eligibility criteria and ensure you have ready information about relevant dates and roles. We will be asking for details of experience as a case manager and/or a case manager in training as part of the registration process.
More information about registration and eligibility is in our FAQ which is regularly updated. If you have a question that we haven’t covered please get in touch
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