Who are we?

The Institute of Registered Case Managers (IRCM) is a not-for-profit organisation whose role is to safeguard the public.

How are we achieving this?

• We set and publish standards of proficiency that define safe and effective case management practice.
• We maintain a public register of Registered Case Managers who have demonstrated their eligibility and committed to practising in line with these standards and a Pre-Registrant Pathway for those working towards Registration.
• We operate a clear and fair concerns process so that issues can be reported, investigated, and addressed where a Registered Case Manager or Pre-Registrant may pose a risk to the public or to confidence in the profession.

What happens next?

We will be seeking accreditation from the Professional Standards Authority under its accredited register scheme. This will validate IRCM’s commitment to high standards and public protection and service users will be able to have confidence when choosing services from someone who is not otherwise regulated for their case management practice.

We are developing a Certificate of Proficiency in Case Management and when published it will become a condition of registration for new and existing Registrants. We are also developing an accreditation framework for case management training which will launch in Spring 2026.