Maggie is a Co-Director of Community Case Management Services Ltd (CCMS), a specialist and leading provider of case management for the rehabilitation of severely injured adults and children throughout the United Kingdom, Europe, and Worldwide.  Maggie is also the Responsible Individual for Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Maggie was on the steering committee that established the British Association of Brain Injury Case Managers (BABICM).  She is on the Council and is an advanced member of BABICM and she was a director on the board of CMS(UK) from 2002 to 2004.

As a recognised leading case manager, she has frequently been invited to speak at national and international events, including the European Symposium at the Vatican in 2004. In September 2008, she was an invited speaker on case management at the 'Fifth World Congress for Neuro-Rehabilitation’ in Rio de Janeiro and also addressed the PEOPIL Conference, which took place in Malta in June 2009. Maggie was invited to present at The International Brain Injury Association World Congress in New Orleans in March 2017, the largest international conference on the subject of brain injury, and in September 2017 was Honorary Chair atBIT’s 4th Annual World Congress of Orthopaedics in China. In February 2018 Maggie presented a paper at the 10th World Congress for Neuro-Rehabilitation in Mumbai. In 2023, she presented at the CCMS conference in Westminster, and in March 2024, she presented at the North American Brain Injury Association Conference in Las Vegas.

Driven by a passion to ensure that those with catastrophic and complex injuries are given the opportunity to live their lives to the full, in 2011, Maggie established the Oxford and Bristol Groups of The Silverlining Charity, providing social opportunities and challenges for clients with brain injury.

Recent events have included adults and children with complex catastrophic injuries skiing in La Plagne, taking a South African Safari and volunteering in a special needs orphanage, and surfing in Cornwall. The trips have demonstrated the huge rehabilitation benefits of holidays for individual and their family affected by catastrophic injury.

Maggie chose to become a director of IRCM because she is keen to support the new organisation, which will be registering the first case managers and look to maintain the standards that BABICM and CMSUK have developed over recent years.