To safeguard people who use case management services, by setting and upholding standards for registered case managers.

We are recruiting for our EDI and Comms & Events Committees

Our committee members will play a critical role in achieving our mission, contributing to our work of safeguarding the public. We are seeking:

  • lay members – that is someone who won’t be eligible to become a registered case manager when registration opens and wouldn’t have been at any previous point; and
  • registrant members – people eligible to become a registered case manager once registration opens and who intend to do so.

Who are we?

The Institute of Registered Case Managers (IRCM) is a not-for-profit organisation whose role will be to safeguard the users of case management services.

How will we achieve this?

  • by setting standards for case managers’ practice;
  • through publishing a public register of people who meet our requirements and commit to practising in line with our standards; and
  • by providing a process through which concerns can be reported, and then investigating and taking action where registered case managers do not meet our standards.

A certificate of proficiency in case management is being established and we are also developing accreditation for education and training opportunities that meet our standards.

What happens next?

IRCM is currently in its set-up phase and anticipates opening for registration in the final quarter of 2024. In 2025 we will be seeking accreditation from the Professional Standards Authority under its accredited register scheme. This will validate IRCM’s commitment to high standards and public protection and service users will be able to have confidence when choosing services from someone who is not otherwise regulated for their case management practice.

    Latest News

    We are recruiting EDI and Comms and Events Committee Members

    IRCM is coming to the end of its set up phase with registration opening in the final quarter of 2024.  Following recruitment earlier this year we are now in the process of moving to a new organisation structure which is shown below.  You can follow our series 'meet...

    Registration: how will it work?

    The Institute of Registered Case Managers will be opening registration in the final quarter of 2024. We wanted to respond to some of the questions we've received and share some new information about how registration will work. Will registration be open to everyone at...

    Eligibility Criteria: updated guidance

    The Institute of Registered Case Managers will be opening registration later this year. In preparation for this we are sharing additional information about our initial eligibility criteria. Whilst the principles remain the same additional detail has been added...

    Fitting it all together

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    Celebrating Volunteers Week

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    What is case management?

    Our definition of case management is,

    “a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health, wellbeing, social care, education and/or occupational needs, using communication and available resources to promote quality, cost-effective and safe outcomes”.